FREE LED light bulbs worth £300-£500: Typically, the value to each customer will be around £300-£500 including fitting. Some customers with larger houses will receive free light bulbs worth much more. That’s on top of all the other savings and benefits that come as a Club Member.
FREE expert installation: A professional team of bulb fitters will install the very best energy-efficient LED bulbs, which provide a warm white colour (similar to traditional light bulbs – and just as bright) – completely free of charge!
FREE Lifetime guarantee: With this great offer, the Members will never need to buy another light bulb – ever again! For as long as they stay a Double Gold bundle, we’ll send them a free replacement whenever one of their existing light bulbs fails.
LOWER electricity bills – FOREVER: A typical household will use around 11% less electricity in a year – every year, forever – once their existing light bulbs have been replaced by us. That’s great for the customer, and great for the planet.
Free light bulb replacement service.
a) This service is available to Gold and Double Gold members who are either (i) an owner-occupier; or (ii) a tenant aged over 30 where we have installed a smart meter in their property. All the light bulbs in your home will be changed provided we have an LED equivalent, and your existing bulbs are safely and easily accessible. The typical value of £300 – £500 is based on 39 LED bulbs at an average retail price of £8 plus a £100 charge for fitting. Lifetime Guarantee only applies provided you have your landline, broadband and mobile services with us on the date you request a replacement; otherwise a three-year warranty applies. Other exclusions apply. 15% quoted saving based on a typical household using 3,100 kWh of electricity, where 39 traditional light bulbs are changed to LEDs, with an average reduction of 45W per light bulb (eg. from 50W to 5W) and where each LED light bulb is used for an average of 45 minutes per day. If we fit new LED light bulbs in your home and you cease to take any landline, broadband or mobile service from us within the following four years (which you were taking at any time after you requested our free light bulb replacement service), you’ll need to pay a contribution towards the cost of the LED bulbs we provided; the size of this contribution varies between £2 – £8 per bulb, depending on how long your bulbs have been installed. This offer can be withdrawn at any time. Full T&Cs are on our website.
† Available to homeowners and (ii) tenants (tenants must be over 30 years old and have a UW smart meter installed before booking lightbulb appointment).