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Home > Utility
Warehouse Distributor Glossary of Terms
Utility Warehouse
Distributor - Glossary of Terms
Terms defined: Activation Date, Active,
Compensation Plan,
Commission Calculation Period,
Community Fundraiser (CFR),
Downline, Eligible
Services, Energy-only Customer,
Group, Independent
Distributor (ID), Independent
Representative (IR), Customer
Gathering Associate (CGA), Leg, Level, Mentor, Partner, Recruiter,
Sponsor, Status, Title, Upline.
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The date on which a Utility Warehouse
Independent Distributor (ID) has successfully completed the College of
Excellence (COE) ‘Getting Started’ Online training, or 30 days after
their application to become an ID was processed, whichever is the earlier.
An ‘Active’ customer is any
Utility Warehouse customer whose application form has been received and
successfully processed within the previous ten weeks and/or has at least one
live Eligible Service being supplied by the Company. Customer targets set for
achievement of Distributor promotional targets or levels of Status are based on
‘Active’ customers.
The various earnings and other incentives
available to Partners as set out in the relevant section of the Business
Manual, including potential bonuses and the commission structure.
The period between the 1st of the month and
the date at which the commission is calculated that month, which is normally
between the 11th and the 15th day of the month.
A Community Fundraiser (CFR) is a Partner
who gathers customers in order to raise funds (CVC) for a good cause -
typically a local community group. CFRs cannot recruit or sponsor other
Partners.
All personally sponsored Partners, and the
Partners that they have sponsored make up a ‘Downline’.
The ‘Eligible Services’ are:
Mobile (excluding ValuePay), Home Phone (including Internet Phone), Internet
Broadband (including Mobile Broadband), BroadCall (which counts as two
services), Gas and Electricity. And the equivalent services for the Utility
Warehouse Discount Club for Business.
A customer that only takes Utility Warehouse
energy (Gas and/or Electricity) and no other eligible service (eg. a CashBack
card does not stop a customer being energy-only).
An ID’s personal customers plus all
their downline Partners and their customers, down to, but not including, the
next ID of higher Status in each leg.
A Partner who has paid the applicable
joining fee and is authorised, in accordance with the relevant Terms and
Conditions, to build their own business by promoting the services made
available by the Utility Warehouse to customers and, once qualified, is also
able to introduce new Partners as members of their team.
A Partner position created to provide a way
for organisations with a large affinity group to promote the Utility Warehouse
using their hosted website or the Sales Team, and thereby generate a recurring
monthly income.
A Partner who is able to gather customers
but is not allowed to sponsor new Partners. Instead of being paid any CVC, they
receive a discount on their own Utility Warehouse bills based on the amount
spent using the Company's services by the personal customers they introduce to
the UWDC. This position was closed to new applicants in 2008.
Each personally sponsored Partner (Level 2)
and all their downline form a ‘leg’ of an ID’s group.
The distance between two Partners in the
same leg; eg. You are Level one, all your personally sponsored Partners are at
your Level two; their personally sponsored Partners are at your Level three.
All customers are included in a Level.
An experienced Utility Warehouse distributor
with at least 20 personal customers, who has gathered at least three personal
customers in the preceding six months, and who has agreed to help new
distributors who live locally to qualify their position in return for receiving
the Team Building Bonus (TBB) generated by the new Distributors activity.
A generic term for an Independent
Distributor (ID) or Community Fundraiser (CFR) or Customer Gathering Associate
(CGA) or Independent Representative (IR).
The ID who has personally recruited a new
Partner even though that new Distributor may be placed under another ID who is
the Sponsor.
The ID who is the immediate upline of a
Partner, (The Sponsor is usually also the recruiter, and is responsible for the
new Partner’s guidance and motivation and encouraging their attendance at
training (where applicable).
An ID’s position calculated according
to the current structure of their downline in terms of customer and Partner
numbers.
The ‘title’ an ID is given
represents the highest Status they have achieved. The first title is
‘Qualified Distributor’ and the ultimate target to achieve is that of
‘National Network Leader’.
A Partner’s Sponsor and all Partners
above him or her continuing through to the Company.
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